Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact our support team. This may include your name, email address, phone number, organisation name, and job title.

We also collect information automatically when you use our services, including log data, device information, IP addresses, browser type, and usage data such as pages visited and features used.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices and support messages; respond to your comments and questions; and send marketing communications where you have opted in.

We may also use your information to monitor and analyse trends and usage, detect and prevent fraudulent transactions and other illegal activities, and comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you — provided those parties agree to keep this information confidential.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

5. Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data; the right to object to or restrict processing; and the right to data portability.

To exercise any of these rights, please contact us at privacy@bravohealth.com. We will respond to your request within 30 days.

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for more information.

8. Third-Party Links

Our platform may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bravo Health Email: privacy@bravohealth.com Website: bravohealth.com